Withdrawal on hold?

Betriot Casino account verification for New Zealand players

Every licensed casino has to confirm who you are, and here the review of Betriot Casino documents usually takes about 5 hours.

Start verification now

Regulated by the Gaming Control Board Curaçao under licence OGL/2011/8110/047, held by Betriot Casino N.V., company number 425598.

Answers up front

What makes your check quick?

Everything in one table, because we would rather show you the process than make you chase it.

Who checks

Betriot Casino N.V.

Licence

Gaming Control Board Curaçao, OGL/2011/8110/047

Time needed

5 hours

Required by

before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Doing the check

Ready for the reviewer?

Our reviewers work from the same short list every day, so these four moves keep your file out of the queue.

Opening the right tab

Open your account area and look for the verification section before you start a withdrawal, so nothing waits on you later.

Corners and light

Photograph the identity page in daylight, all four corners inside the frame and no glare across the print or the photograph.

Mind the card digits

Add your address document and, if a card was used, a picture showing the first six and last four digits with the middle covered.

Inbox to keep open

Send the copies and watch your inbox, since most checks close inside 5 hours and a blurry scan is the usual reason for a second look.

Getting it right

Which papers will you be asked for?

Most players worry their copies are too boring or too small; what matters is that they are readable.

Photo ID

Confirmswho you are and your age

Must showFull page, all four corners, in focus

Proof of address

Confirmswhere you live now

Must showYour name, address, and a date within three months

Payment card image

Confirmsthe card is yours to use

Must showFirst six and last four digits, middle hidden

Your document came back: here is the fix

Can a screenshot work? A screen grab of a document shows pixels and blur, so the checker cannot read the edges or the fine print. Lay the document flat and photograph it with your phone Keep all four corners inside the frame

Run out of date, sent back again. Expired identification proves nothing about who you are today, which is why the licence cannot accept it. Send the newest card or passport you hold Photograph the side showing the expiry date

What a recent statement gets you. A bill from too far back no longer shows where you live, so the check needs something fresh. Use a recent bank or utility statement Check the printed date before you capture it

Source of funds check under the license

Wagering with money from unclear places is exactly what laundering looks like, so our licence from the Gaming Control Board Curaçao (OGL/2011/8110/047) obliges us to ask. Think of it as routine paperwork that every licensed operator in New Zealand must complete, and it says nothing about your honesty.

Depending on your deposit history, a few of these could settle the question.

Recent bank statement
Employment or wage letter
Savings account summary
Proof of a property sale
Inheritance or gift letter

Four moments

Before your first payout, or sooner

Betriot Casino flags each moment up front, so nothing stalls your withdrawal later.

From routine to reviewed

A payment far above your usual pattern makes the payment team look closer, and identification plus proof of address usually follow.

Adding a fresh payment route

Swapping cards or wallets late in the game means the new route needs proving, so expect a card image or wallet screenshot.

Have your trio ready

Your first payout is the point the licence demands, so have photo ID, address proof and a card image ready.

Age confirmation at the start

Confirming you are 18 or older happens early, often at sign-up or first deposit, and takes only a dated photo ID.

While You Wait

Short Answers on Identity Proof

Use this when a message from the checks team lands and you want the short version.

Why does the casino want to know where my money came from?+

Source of funds checks sit in our licence conditions, so they apply to everyone rather than singling you out. Showing where your money comes from keeps the site clean of laundering and protects the players who use it fairly.

Can I upload my documents straight from my phone?+

Yes. Phone photos are fine as long as the whole document is in frame, the text is readable and there is no glare across it. Save each file as an image or a PDF and send it to [email protected].

What licence number sits behind these checks?+

The Gaming Control Board Curaçao regulates us, and the licence on record is OGL/2011/8110/047, held by Betriot Casino N.V. That licence is the reason identity and money-laundering checks come before payouts.

Will I have to send the same documents again later?+

Usually not. Once a document is accepted it stays on file, though a card or address can be asked for again if it expires or if your details change. A second request would only cover the item that needs refreshing.

When do I have to be verified by, at the latest?+

Before your first withdrawal, at the latest, because the licence forbids us from paying out unverified accounts. We may ask sooner, though, at sign-up or after your first deposit, so it pays to have the files ready.

How long does the identity check take once I send everything?+

Five hours is our working figure, counted from the moment your files land with the checks team. Most players hear back well inside that window, and a query about a blurry copy is the usual reason a case runs long.