Account Controls

Responsible Gambling: Stay in Charge at Betriot Casino

Play is for adults aged 18+, and every Betriot Casino account carries deposit limits, loss limits, session reminders, cooling-off and self-exclusion.

Set a deposit limit

Regulated by the Gaming Control Board Curaçao under licence OGL/2011/8110/047, held by Betriot Casino N.V., company number 425598.

Key Facts

Check the Numbers That Matter

Four details cover who may play here and where to ask for help.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2011/8110/047

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Tool Guide

When Play Starts to Feel Too Fast

Useful the moment a session feels longer or costlier than you planned.

Cap your top-ups

A deposit limit caps what you move into the account over a chosen span. Switch it on before a session, while your head is clear.

When a run turns bad

A loss limit sets the most a session may cost before play stops. Reach for it if you tend to chase a bad run.

Lost track again?

Reminders mark how long you have been playing, so a quick visit does not stretch unnoticed. Turn them on if you lose track of the clock.

Cooling-off periods

A cooling-off period is a chosen break, shorter than self-exclusion, while the account rests. Use it when you need distance without closing the door.

Self-exclusion

Self-exclusion closes your account. Choose it when a pause is not enough: this market has no national register, so the block is set here.

Control Within Reach

Minutes Now, Not Regret Later

No paperwork and no phone call: the whole change happens inside your own profile.

Finding the section

Open your profile from the account menu and look for the responsible gambling section before you place anything. Everything below happens there.

When you're unsure which

Pick a deposit cap, a loss cap or a session timer. Each covers a different kind of spend, so match it to your worry.

Amount and period

Choose the figure or the minutes, then decide whether it runs daily, weekly or monthly. Read the line back before you confirm.

Clarity before play

Confirm the setting and read the summary line that the account shows you. Keep that line in mind as the session goes on.

Decide how long you want to be away

Time to think it over. A cooling-off period appears in the account under responsible gambling. Choose hours or a few days, and play is blocked for that stretch while your balance and history stay put. Access returns by itself once the period ends.

Can I undo it next week? Self-exclusion sits beside it and shuts the account for a long stretch, up to two years on this platform. Set it in the same responsible gambling section. It cannot be lifted early, so pick a length you can live with.

A stop that travels with the account. Nothing national exists to sign up to in this country, so the account is where the stop is recorded. Take the longest self-exclusion you can sit with, then ring the helpline if you want someone alongside you while it runs.

When a Young Person Reaches for Your Account

Age Verified Up Front. An account opens only for players aged 18 or older, and the date of birth is checked before play. Photo ID, proof of address and a card image are reviewed before a first withdrawal is paid out.

The Shared Family Phone. Families can switch on blocking software on a shared laptop or phone so casino pages stay out of reach. Install it while you are calm, before a conversation turns into an argument about money.

Talk About Money, Not Blame. Relative or friend, talk about the spending you see rather than the person you blame. Gambling Helpline Aotearoa answers on 0800 654 655 at any hour, and the Problem Gambling Foundation offers free counselling across the country.

Read these before you top up again

Play is meant to cost what you set aside for it, nothing more. Catching the shift early keeps that true, and a deposit limit or a cooling-off period set in the account is the simplest first move.

None of these is a verdict on you, but together they are worth a second look.

Spending past the amount you had in mind
Chasing a loss with a bigger deposit
Hiding how much time you spend playing
Borrowing money to keep going
Feeling restless on days you do not play
Snapping at people who interrupt a session
Topping up when you meant to stop

When you want to talk

Before it gets heavy, someone is already listening

Reaching out costs nothing, stays private, and does not require you to have everything figured out.

Gambling Helpline Aotearoa

A free line for anyone worried about their own play or someone else's, answered at any hour, with a text option if talking is hard. Conversations stay confidential. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling and peer support through clinics across the country, including cultural support for whānau. Available on weekdays by phone, or by text if that suits you better. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site for people who gamble and for their families, covering signs of harm, practical tips and a finder for support close to home. safergambling.org.nz

You are asking

Do the limits and exclusions hold?

Locks, pauses and ages answered plainly, so nobody has to guess what a setting actually does.

Once I exclude myself, can the exclusion be lifted sooner?+

No. A self-exclusion runs for the whole period you pick when you set it, and it is not shortened afterwards. Treat the length as the part that matters, because the choice is made once and then stands.

What does a cooling-off change, and when can I play again?+

A cooling-off closes play on your account for a set stretch, then reopens it by itself. Nothing needs to be requested to come back, and the rest of the account waits as it is until the period runs out.

Can I set deposit limits from my phone?+

Yes. The mobile version carries the same account section as the desktop, with deposit limits, loss limits and session time reminders in it. A setting placed on the phone applies to the account, not to that device.

Does self-excluding here block me at other casinos?+

No. New Zealand has no national self-exclusion register, so an exclusion sits inside your account here and covers this casino only. Any other site keeps its own arrangements, which you would need to set with that site.

Why does the casino check my age before I play?+

Because 18+ is the legal age for this site, and age is confirmed before an account is activated. The same check confirms who holds the account, which keeps limits and exclusions attached to the right person.

How do I shut my account down completely?+

Message the support team at [email protected] and ask for the account to be closed. Ask for self-exclusion alongside it if you want play blocked for a period first, since closure and exclusion are handled as separate requests.